Urgent Requests.
An urgent request is defined as:
A plumbing leak requiring total shut-off of water to the home
A sewer backup into the home
A total loss of air conditioning when outside temperatures are above 90°
A total loss of heat when outside temperatures are below 40°
Urgent requests will be prioritized over non-urgent requests and home owners should expect to be contacted within 24 hours for service.
Non-Urgent Requests.
A non-urgent request can be defined as:
A plumbing leak requiring total shut-off of water to the home
A sewer backup into the home
A total loss of air conditioning when outside temperatures are above 90°
A total loss of heat when outside temperatures are below 40°
Homeowners should expect to be contacted within 24-48 hours for scheduling service.
Service Request Form
